Microsoft Clarity: AI Insights
- Pricing
-
Free
- Popular with stores like yours
- Based in United States
- Rating
- 4.6 (2,498)
- Developer
- Microsoft Clarity
Featured images gallery
Optimize Your Store Conversions with AI Brand Agents, Analytics, Session Replays & Heatmaps
Microsoft Clarity gives you a clear view of how shoppers browse, decide, and buy—revealing friction, drop‑offs, and missed opportunities across your store. Powered by Clarity behavioral signals, Brand Agents are AI shopping assistants that engage shoppers at the right moment and guide them from discovery to purchase in your brand’s voice, directly on your website—helping shoppers decide faster and convert with confidence.
- AI-Driven Insights: Detect behavior patterns and take action to improve revenue
- Replays & Heatmaps: Watch recordings of how visitors interact with your store
- Smart Events & Conversion Funnels: Identify drop-off points, recover lost sales
- Seamless & Secure: GDPR and CCPA compliant with built‑in consent and secure data
- Brand Agents: Guide shoppers to conversion with conversational insights
- Popular with stores like yours
- Based in United States
Languages
German, English, Spanish, French, Italian, Japanese, Korean, Dutch, Portuguese (Brazil), Portuguese (Portugal), Turkish, Chinese (Simplified), Chinese (Traditional), and Russian
Works with
- Checkout
- Shopify Admin
- Google Ads
- Google Analytics
- HubSpot
- Microsoft Ads
- Optimizely
- Zapier
Categories
Customer behavior
Marketing and sales
Pricing
Choose the plan that best fits your business.
Free Forever
Free
All charges are billed in USD. See all pricing options
Reviews (2,498)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this free analytics tool as a powerful must‑have for ecommerce. Session recordings and heatmaps are praised for revealing how visitors navigate, where they click, get stuck, and exit, helping diagnose bounce rates, ad issues, dead clicks, and UX problems. Merchants say it’s especially useful for new stores to spot loopholes before scaling, with an intuitive dashboard and helpful AI assistant once learned.
Microsoft Clarity is excellent! It records visitor sessions in great detail with well-organized, systematic analytics. It’s such a helpful tool for Shopify stores to check traffic sources and analyze user behavior.
Not sure! The recordings look freezed. Users are not interacting (the most of the recordings). Only show cookies banner for a long time
Works fine when opening separately in a browser. Won't work when in Shopify. Sending MS Clarity support gets a response a few days later asking for screenshots and details. You send the information and then another few days later you get another request for more details. They told me they can see the issue but then need more details. A week and a half in and I got tired of waiting for a fix.
Support
App support provided by Microsoft Clarity.
Resources
Developer
Launched
July 17, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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View customers
Browsing behavior, customer data, customer tags
-
View products
Inventory, products, product listings, collections
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View orders
Order fulfillments, all order history for the last 60 days, returns
-
View discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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Edit Online Store
Online Store pages, theme, checkout page
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View Shopify admin
Legal policies
-
View other data
Price rules, product tags
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