Route ‑ Protection & Tracking
- Pricing
-
Free to install. Additional charges may apply.
- Popular with stores like yours
- Based in United States
- Rating
- 4.0 (330)
- Developer
- RouteApp LLC
Featured images gallery
Deliver premium post-purchase experiences—get package protection, returns and exchanges, & more
From delivery to re-discovery to returns and exchanges, Route protects brands and their customers with licensed package protection, returns and exchanges, fast issue resolution, package tracking, cash back loyalty discounts, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability.
- Package protection that gives your customers peace of mind at checkout
- Returns management software with AI verification, exchanges, and POS support
- Cash back loyalty discounts on the next purchase to bring customers back
- Order tracking to extend customer lifetime value and keep customers 10x engaged
- Instant claims resolution that saves time, support costs & customer frustration
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Flow
Categories
Return options
Pricing
Choose the plan that best fits your business.
External charges may be billed by RouteApp LLC separately from your Shopify invoice. Learn more
Free
Free to install
Additional charges may apply. Please visit route.com/pricing to learn more.
All charges are billed in USD. See all pricing options
Reviews (330)
It worked well at first, but now I have a hard time getting someone to reply to my email. I can no longer login so I had to remove it from my store.
Hi there! Adam here from Route. Six years is a long time to trust us with your post-purchase experience, and we clearly dropped the ball at the end of it. You shouldn't have had to wait on an email to get back into your own account.
The access issue is fixed on our side, and I've emailed you directly so we can make this right. We've also identified the cause of the issue and working on a fix.
Best Regards,
Adam Casper
Route has made our returns process much more efficient for both our customers and our staff. From beginning to end, our project team has been very efficient in getting us set up, including specific issues to our company that arose. Justin Boyce was extremely knowledgeable and patient in getting us to the finish line.
Incredible service and an amazing team. The gold standard for shipping insurance.
The response time for both customers and our team is incredible. Route also has an amazingly simple back end system.
I wouldn't suggest going with anyone else.
Support
App support provided by RouteApp LLC.
Resources
Developer
Launched
January 17, 2019
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