MIDA Replay, Heatmap & Insight
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See What's Costing You Sales — Then Fix It with Session Replays, Heatmaps & AI
Every abandoned cart has a reason — MIDA shows you exactly what it is. Watch real shopper journeys from first click to checkout with live recording, replays & filters, and see where they hesitate and drop off. A multilingual AI Assistant reads every session and tells you what to fix first. Revenue heatmaps reveal which clicks make money; conversion maps show what truly sells. Running ads? MIDA blocks bots and flags errors, dead searches & funnel drop-offs before they cost you sales.
- Session Recording: Watch sessions & checkout to spot where users drop off
- Dynamic Heatmaps: View live on-site, including hidden elements
- Revenue Clicks: See which elements make money & which waste space
- Search & Error Insights: See what blocks customers from buying & improving
- AI Assistant: Turn visitor behavior into actionable insights to improve revenue
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, French, Hindi, Dutch, Swedish, Turkish, Danish, Japanese, Polish, Portuguese (Portugal), Vietnamese, Italian, Norwegian, Hebrew, Chinese (Simplified), Romanian, Arabic, Finnish, and German
Works with
- Checkout
- Shopify Admin
- Analytics Apps
- Checkout Apps
- Marketing Apps
- Product Bundle Apps
- Product Options Apps
- Security Apps
Categories
Customer behavior
Marketing and sales
Pricing
Choose the plan that best fits your business.
Free Plan
Free
Features
- 250 sessions/month
- Live Session Replays
- Unlimited Heatmaps
- Abandoned Cart Recordings
- Full-Funnel Analytic
- AI-Powered Summaries
- 30 Days Storage
Basic Plan
$9.90 / month
For growing stores learning behavior
Features
- 5,000 sessions/month
- Unlimited Heatmaps
- AI Error Insights
- AI Search Insights
- Email Reports
- Advanced Filters
- AI Assistant (+$5)
- Lifetime Analytics Data
7-day free trial
Growth Plan
$24.90 / month
For stores optimizing & scaling up
Features
- 15,000 sessions/month
- Unlimited Dynamic Heatmaps
- Revenue Click Tracking
- Conversion Heatmaps
- AI Heatmap Insights
- AI Assistant (+$10)
- Lifetime Analytics Data
7-day free trial
Enterprise Plan
$44.90 / month
Checkout recordings & custom plans in app
Features
- 40,000 sessions/month
- Unlimited Dynamic Heatmaps
- API Data Export
- Bulk Heatmap Export
- MCP Integration
- AI Assistant (+$15)
- Lifetime Analytics Data
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (621)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is great for understanding how customers navigate their stores, with session replays, dynamic heatmaps, and funnel tracking to spot friction points and improve UX and conversions. Features like Insight Mode, rage-click detection, IP exclusion, and fraud/bot filtering are praised. The free plan is seen as generous, dashboards are easy to use, and support is consistently described as fast, friendly, and proactive.
Necessary app, get a feel for what your user are doing on your landing pages, where they get stuck, and where they spend most of their time.
si mide los carritos, los pagos, pero no te deja ver que sucede en el checkout, que es muy importante
MIDA is a useful and easy-to-use app for understanding customer behavior. The session recordings and heatmaps help me see how visitors interact with my store and identify areas for improvement. The support team is also friendly and helpful. Overall, a great tool for Shopify store owners!
Support
App support provided by MIDA.
Resources
Launched
July 27, 2022
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