MIDA Replay, Heatmap & Insight
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See What's Costing You Sales — Then Fix It with Session Replays, Heatmaps & AI
Every abandoned cart has a reason — MIDA shows you exactly what it is. Watch real shopper journeys from first click to checkout with live recording, replays & filters, and see where they hesitate and drop off. A multilingual AI Assistant reads every session and tells you what to fix first. Revenue heatmaps reveal which clicks make money; conversion maps show what truly sells. Running ads? MIDA blocks bots and flags errors, dead searches & funnel drop-offs before they cost you sales.
- Session Recording: Watch sessions & checkout to spot where users drop off
- Dynamic Heatmaps: View live on-site, including hidden elements
- Revenue Clicks: See which elements make money & which waste space
- Search & Error Insights: See what blocks customers from buying & improving
- AI Assistant: Turn visitor behavior into actionable insights to improve revenue
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, French, Hindi, Dutch, Swedish, Turkish, Danish, Japanese, Polish, Portuguese (Portugal), Vietnamese, Italian, Norwegian, Hebrew, Chinese (Simplified), Romanian, Arabic, Finnish, and German
Works with
- Checkout
- Shopify Admin
- Analytics Apps
- Checkout Apps
- Marketing Apps
- Product Bundle Apps
- Product Options Apps
- Security Apps
Categories
Customer behavior
Marketing and sales
Pricing
Choose the plan that best fits your business.
Free Plan
Free
Features
- 250 sessions/month
- Live Session Replays
- Unlimited Heatmaps
- Abandoned Cart Recordings
- Full-Funnel Analytic
- AI-Powered Summaries
- 30 Days Storage
Basic Plan
$9.90 / month
For growing stores learning behavior
Features
- 5,000 sessions/month
- Unlimited Heatmaps
- AI Error Insights
- AI Search Insights
- Email Reports
- Advanced Filters
- AI Assistant (+$5)
- Lifetime Analytics Data
7-day free trial
Growth Plan
$24.90 / month
For stores optimizing & scaling up
Features
- 15,000 sessions/month
- Unlimited Dynamic Heatmaps
- Revenue Click Tracking
- Conversion Heatmaps
- AI Heatmap Insights
- AI Assistant (+$10)
- Lifetime Analytics Data
7-day free trial
Enterprise Plan
$44.90 / month
Checkout recordings & custom plans in app
Features
- 40,000 sessions/month
- Unlimited Dynamic Heatmaps
- API Data Export
- Bulk Heatmap Export
- MCP Integration
- AI Assistant (+$15)
- Lifetime Analytics Data
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (471)
I generally don't leave reviews but I've been using this app for a while now and I'm actually very impressed. What I really love is that you get 450 free sessions a month which is plenty for my new store. Every time I have had a problem I've reached out via chat and someone has gotten back to me quickly with an answer. You can also connect it to their Fraud app which helps filter out bot traffic. Highly recommend.
Really great first impression, been using for a few days.
Easy install and quick help via chat on an issue I had.
The heat map is going to be a changer! Having watched how people are interacting with my site I already have a list of modifications to improve conversion rate.
Thanks!
This is a great APP to use to understand where customers are coming from and what they are looking at in my store. I have only had the app a day, but it has proved useful for understanding where sessions are coming from. Only 4 stars as I wish there were more sessions given with the free version.
Support
App support provided by MIDA.
Resources
Launched
July 27, 2022
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