Hotjar Install

Hotjar Install

Pricing
From $0.99/month. Free trial available.
Popular with stores like yours
Based in United States
Rating
4.3 (91)
Developer
Dualsided

Hotjar’s visual insights tell you how users behave so you can make the changes that matter.

We are big fans of the amazing service that Hotjar provides. Our application makes it simple and easy to install Hotjar on all Shopfiy stores and ensure its always running when enabled on your theme. To actively use Hotjar with our application, you must have an active Hotjar account. We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd.

We are big fans of the amazing service that Hotjar provides. Our application makes it simple and easy to install Hotjar on all Shopfiy stores and ensure its always running when enabled on your theme. To actively use Hotjar with our application, you must have an active Hotjar account. We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd. more
  • Easy implementation with NO development required.
  • No theme editing. Works on all themes.
  • Always on and tracking within minimal code.
  • Track Enhanced E-commerce events.
Popular with stores like yours
Based in United States

Languages

English, Spanish, French, German, Japanese, Chinese (Simplified), Dutch, Italian, and Portuguese (Brazil)

Works with

  • Shopify Admin
  • Hotjar

Categories

Customer behavior

Marketing and sales

Pricing

Choose the plan that best fits your business.

BASIC

$0.99 / month

Features

  • Easily integrate Hotjar. No coding.
  • Install site-wide or on specific pages.

7-day free trial

PRO

$2.99 / month

Features

  • All the base features
  • Product & Cart Event Tracking
  • Customer Identity Tracking

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (91)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
May 18, 2026

Be careful with this app.

Charged me for months without sending emails - and without showing it in shopify.

Lost over 500€ - without even using the app. Then they have a no refund policy (you only have that when refunds are skyrocketing and your product is kind of useless). Only way to get in contact is with a ai bot.

Save yourself some money and time and don't use this.

PS - I didnt use the software for 3 months (and still paid) due to how poorly it works.

Rebelly
Sweden
4 months using the app
Dualsided replied May 19, 2026

Hello,
Not sure if you have our app confused with another. You only installed our application for the first time 4 months ago, which would be $4 USD total charge, and you have never reached out before. We are happy to provide refunds if there was no app usage. Please let use know, Thanks.

July 16, 2024

I highly recommend this app to fellow store owners. It took me no time at all to set up Hotjar, and now I have access to invaluable insights into customer behavior. The app ensures I never lose tracking of Hotjar so I can always be able to understand visitor behavior on my site.

Dermaclara
United States
About 1 month using the app
May 10, 2024

I am in love with this app! Best investment you will ever make for your small or medium business(maybe large too) Mine is small and it really helps me to understand the behaviors of my customers. Customer service is TOP! I had a bug and they fixed it in a day!

Justine Haines
Canada
Over 2 years using the app

Support

App support provided by Dualsided.

Developer

Dualsided

1611-A S. Melrose Dr., #156, Vista, CA, 92081, US

Launched

July 20, 2018

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

  • Device and activity data

    IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, store analytics, Online Store

  • View customers

    Browsing behavior

  • Edit store analytics

    Web pixels

  • Edit Online Store

    Theme, Online Store script tags

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