REP AI: AI Sales & Support
- Pricing
-
Free to install. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.5 (125)
- Developer
- Rep AI Technologies Inc.
Featured images gallery
One AI agent that sells and supports: recommends products, edits carts and resolves orders in chat
REP AI is one AI agent that sells and supports on your Shopify store. It starts conversations based on shopper behavior, recommends products from your live catalog and edits the cart right in chat. It resolves order status, returns, cancellations and address changes, then hands the rest to Rep Inbox, Gorgias, Zendesk, Kustomer, Freshdesk or Richpanel with the history attached. Runs on your website, email, Instagram, Messenger and WhatsApp. SOC 2 Type II certified. 14-day free trial.
- Starts conversations from shopper behavior to save hesitating sales
- Recommends from your live catalog and edits the cart right in chat
- Resolves order status, returns, cancellations and address changes
- Hands off to Rep Inbox, Gorgias, Zendesk and more with full history
- Website, email, Instagram, Messenger and WhatsApp, local Markets pricing
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Gorgias
- Klaviyo
- Kustomer
- Richpanel
- Tapcart
- Zendesk
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Choose the plan that best fits your business.
Pay-as-you-Grow
Free to install
$12 for any additional 1,000 visitors
Features
- 100 free visitors a month
- Up to 100 products
- Self-serve onboarding
- Chat support
- AI Sales skills
Starter plan
$104 / month
or $995/year and save 20%
$12 for any additional 1,000 visitors
Features
- Up to 10K visitors/mo
- Up to 1,000 products
- Email support
- AI Sales skills
- Custom branding
- AI training
- AI product recommendations
14-day free trial
Basic Plan
$209 / month
or $2,006/year and save 20%
$12 for any additional 1,000 visitors
Features
- Up to 25K visitors/mo
- Up to 2,000 products
- Chat support
- AI Sales skills
- Custom branding
- AI training
- AI product recommendations
14-day free trial
Standard Plan
$368 / month
or $3,528/year and save 20%
$12 for any additional 1,000 visitors
Features
- Up to 50K visitors/mo
- Up to 5K products
- Chat support
- AI Sales skills
- Custom branding
- AI training
- Product recommendations
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (125)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants report strong, trackable sales impact, higher conversion rates, and increased average order value through smart recommendations and upsells. They say it reduces support workload by up to 90% with accurate, multilingual 24/7 assistance that handles most requests and guides shoppers to checkout. E-commerce-focused flows, deep Shopify and help desk integrations, clear revenue analytics, and fast, hands-on onboarding make it a “must-have” that quickly pays for itself.
Great service, really helpful in closing online transactions and answering visitors' questions. The AI effectively identifies when shoppers are hesitating and steps in at the perfect moment to guide them toward checkout. It has significantly reduced the volume of repetitive support tickets we handle by accurately resolving order status and FAQ inquiries in real-time. The setup was quick, and the tool has been a noticeable asset in improving our overall conversion rates and customer satisfaction. Highly recommended for any store looking to automate support while simultaneously driving sales.
REP AI has been a valuable addition to our customer support operations, helping us improve both operational efficiency and the overall customer experience. By providing immediate assistance with common inquiries such as order tracking, delivery updates, product questions, and subscription management, customers can receive answers without waiting for a live agent.
This has allowed our Customer Experience team to dedicate more time to complex situations, including diffuser troubleshooting, warranty claims, returns, and escalations that require personalized attention.
What I appreciate most is the REP team's responsiveness, willingness to collaborate, and openness to feedback. Their support in refining workflows to align with our business policies has been particularly valuable.
REP AI has made a positive impact on how we support our customers and manage daily operations. I recommend them.
Can't get products to load at all! There's no reliable customer service or product support avenue. This app is WAY too expensive to not work and not have someone assisting to set it up. It's been 24 hours I am wasting a free trial with no response. DISAPPOINTED.
Hi Madison and Mallory, we're sorry your first day with REP AI went like this. Products not loading is something our team can fix, and you should have heard back from us much sooner. Please email support@hellorep.ai with your store URL and we'll get your catalog synced and help you finish setup. - The REP AI team
Support
App support provided by Rep AI Technologies Inc..
Resources
Developer
Launched
April 18, 2022
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