yayloh | Returns & Exchanges

Name: yayloh | Returns & Exchanges
Brand: Tectry Software ab
Rating: 5.0 (11 reviews)

Pricing: From $150/month
Rating: 5.0 (11)
Developer: Tectry Software ab

Automate returns & exchanges, reduce costs, increase retention, and foster customer loyalty.

The ultimate all-in-one, fashion-focused returns solution for Shopify. Delight your customers with a fully on-brand return portal and return tracking page with SMS updates. Offer them a seamless returns experience with quick refunds, one-click exchanges and store credit options. Leverage yayloh’s powerful rule engine to set-up workflows to automate operations and maximize retention. Enjoy in-depth analytics reports to optimize product descriptions and minimize returns.

Self-service digital return form, fully on-brand.
Automated return confirmation emails with return labels and custom invoices.
Fully branded return tracking page to reduce "Where is my return?" inquiries.
Return management platform with customizable workflows.
Advanced analytics dashboards with custom categories and pre-built datasets.

Languages

English

Works with

DHL
Gorgias
Klaviyo
Postnord
SendCloud
Zendesk

Pricing

Choose the plan that best fits your business.

External charges may be billed by Tectry Software ab separately from your Shopify invoice. Learn more

Start Bright

$150 / month

Includes 100 returns/month. Extra returns: $18 per 10

Features

Branded Digital Return Form
Exchanges & store credit
Email Notification
Shipping Label Generation
Claims flow
Analytics Dashboard
Simple refund fee deductions

Grow Smarter

$250 / month

Includes 200 returns/month. Extra returns: $15 per 10

Features

All in Start Bright
Automated refunds
WMS integration
Customs invoices
Klaviyo Integrations
Advanced Branding
Prioritized support

Scale Faster

$490 / month

Includes 500 returns/month. Extra returns: $12 per 10. Over 1,000/month? Contact sales.

Features

All in Grow Smarter
Complex automation rules
Advanced refund fee logic
VIP segments & fraud prevention
Multi-warehouse & in-store returns
Account manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (11)

Overall rating

Counts per rating level

100% of ratings are 5 stars
11
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

February 17, 2022

An essential returns management application. This will save you valuable time and their support team responds very quickly!

MoEa

France

15 days using the app

February 10, 2022

Really impressed with yayloh’s fully digital return process. Super fast to set up, customize, and easy to use. It takes a huge workload off our customer service team as customers follow a fully digital return process that helps reduce customer calls related to the status of their return.

Stiksen

Sweden

4 months using the app

November 10, 2022

This was everything we were looking for! The fact that it is integrated to both Shopify and Ongoing, has definitely made our day much easier. We have used yayloh now since August 2021 and we couldn't be happier. The digital return portal has changed our lives! Automation saves our team countless hours and makes everything more straightforward for our customers. What has perhaps been the most important for us, has been the data and analytics overview yayloh provides us with. We now have a full overview of the return rate, right down to the product level. The follow-up along the way from yayloh has been great, both with setting it up and using it. We have felt very well taken care of. We highly recommend it!

MYYK

Norway

6 months using the app