Kandid AI Chatbot & Live Chat

Name: Kandid AI Chatbot & Live Chat
Brand: Kandid
Rating: 5.0 (11 reviews)

Pricing: Free to install. Free trial available.
Rating: 5.0 (11)
Developer: Kandid

Help shoppers find products with AI chat. Answer questions and connect them with your team.

Kandid uses your product catalog and store content to answer questions and suggest relevant products. Configure cart actions, order lookup and human handoff to match your store. Customize the chat widget to fit your brand, keep its knowledge up to date and review customer conversations in your dashboard.

Answer shopper questions using your product catalog and store content
Recommend relevant products with cart actions for your storefront
Configure order lookup and human handoff for customer support
Review customer conversations and purchase attribution in your dashboard
Customize the chat widget and keep its knowledge up to date

Languages

English

Works with

Checkout
Checkout
E-Mail
Flow and Admin
Instagram
Messenger
WhatsApp

Pricing

Choose the plan that best fits your business.

Pay-as-you-Grow

Free to install

$2 for any additional 1,000 visitors

Features

1000 free visitors a month
Up to 100 products
Self-serve onboarding
Chat support
AI Sales skills

Starter plan

$19 / month

or $199/year and save 13%

$2 for any additional 1,000 visitors

Features

Up to 10K visitors/mo
Up to 200 products
Email support
AI Sales skills
Custom branding
AI training
AI product recommendations

7-day free trial

Basic Plan

$49 / month

or $499/year and save 15%

$2 for any additional 1,000 visitors

Features

Up to 25K visitors/mo
Up to 500 products
Chat support
AI Sales skills
Custom branding
AI training
AI product recommendations

7-day free trial

Standard Plan

$99 / month

or $999/year and save 16%

$1 for any additional 1,000 visitors

Features

Up to 50K visitors/mo
Unlimited products
Chat support
AI Sales skills
Custom branding
AI training
AI Product recommendations

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (11)

Overall rating

Counts per rating level

100% of ratings are 5 stars
11
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

August 3, 2026

Deploying Kandid AI for Anvika Wellness has simplified multiple tasks. It smoothly handles user interactions - from product discovery to checkout, as well as backend monitoring of the customer journey. The team behind it is very responsive and supportive of our specific requirements. It’s a great addition to our store.

Anvika Wellness

India

About 2 months using the app

May 18, 2026

Integrating Kandid AI has streamlined our systems end-to-end, making operations significantly more seamless. It has not only improved our response time but also enhanced overall efficiency, reduced manual effort, and enabled more consistent, reliable communication across touchpoints. The result is a smoother experience for both our team and our customers.

The Basics Woman

India

3 months using the app

September 8, 2026

Kandid is a good platform for D2C businesses. Highly recommended!

TGMC

India

About 2 months using the app

Support

App support provided by Kandid.

Resources

Developer

Kandid

Website

Delhi, DL, IN

Launched

June 25, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number, physical address
Device and activity data

Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie