EU Withdrawal Button by Square

Add the EU-required withdrawal button to your store. Customers easily request returns with no login.

EU rules require an always-visible option to withdraw from a purchase on your online store. Shopify's built-in returns work from the order status page, so the storefront itself still needs a public button. This app adds it. Customers request a return or cancellation in two steps, with no login. Order number and email are enough. Every request syncs to Shopify returns, and the customer receives an automatic confirmation email.

• EU withdrawal button: always visible on your store, no customer login needed.
• Two-step form: order number and email, synced to Shopify returns automatically.
• Automatic confirmation email to the customer, plus a merchant notification.
• Dashboard with request statuses, Shopify order info, and withdrawal analytics.
• Customizable texts and styling, translated into your store languages.