Focal Live Chat & Helpdesk

Aumenta vendite e supporto con Live Chat e CRM integrati

di Focal Software, Inc · Lancio: marzo 2021 · Piano gratuito disponibile.

5.0 (1) su Shopify Usata da 4 negozi Shopify

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Automatizza il supporto clienti via chat dal vivo in un'unica piattaforma con Focal Helpdesk e Chat Widget

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Informazioni su Focal Live Chat & Helpdesk

Dashboard di Live Chat Support per tutti i tuoi negozi e canali social come WhatsApp, Facebook, Line, SMS, Telegram, Email e molti altri. Semplifica la comunicazione e risolvi le domande dei clienti in tempo reale in un'unica piattaforma di helpdesk Shopify e app di live chat. Automatizza le attività ripetitive e risparmia tempo grazie a reportistica in tempo reale e aggiornamenti dello stato delle conversazioni. Gestisci tutte le interazioni da un'unica dashboard. Potenzia il tuo team, coinvolgi i clienti ed eleva l'esperienza di shopping. Abilita il widget Live Chat e la scatola omnichannel per le app social. Coinvolgi istantaneamente i clienti con la funzionalità di supporto live chat. Un'unica dashboard di supporto clienti. Gestisci tutte le domande con una sola piattaforma. Automatizza le attività ripetitive e fornisci un'esperienza rapida e fluida ai clienti. Reportistica e Analytics sullo stato di ogni conversazione. Mostra di più Mostra di meno

Ultima verifica: August 9, 2026 · Fresh

Dettagli dell'app

Sviluppatore: Focal Software, Inc
Categoria: Store design
Prezzo: Piano gratuito disponibile
Lancio: marzo 2021
Valutazione: 5.0 (1) su Shopify

Funzioni principali

Automatizza il supporto clienti via chat dal vivo in un'unica piattaforma con Focal Helpdesk e Chat Widget

Integrazioni con:

email facebook live chat sms whatsapp

1 piano · parte da gratis · prova gratuita di 7 giorni

Free

Gratis

Piani e prezzi come indicati sullo Shopify App Store.

Valutazioni e recensioni

in base a 8 recensioni dello Shopify App Store

Usa le frecce per leggere le singole recensioni

So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.

— The Himalayan Winter

Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.

— GEON ALPS

This is the app that does what Shopify inbox cannot, pricing model seems based on usage, well designed and great appearance, support is excellent.

— smartcv

Adarsh has been awesome in resolving the issue and within mins he helped us get started with chat. Highly recommended..

— Zimlay

The BEST app. This app is what I needed the most since I'm handling over 3 social media platforms and I need to answer messages all day. I tried a lot apps/software but this one is amazing. The messages is realtime and convenient. Love it!! Thank you so much~

— SEOUL PURPLE

Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.

— Loving Foods

Our e-commerce store has over 5 full-time support agents. With so many channels and social media, it was very difficult for us to track all the conversations. We like a lot what Berry support does. It literally saved us 2-4 hours per day. Highly recommended for stores that support multiple channels.

— Sanities

I was happy with them until their Facebook and Messenger integration broke. I waited a long time for them to fix it, and the dev team kept saying that it would be fixed within a day or two, but it never happened. I was never able to create an inbox for Messenger and Intagram. This app had potential, but I don't know what the dev team is doing at this point. What a shame.

— The Knickknack Shack by Darthside LLC

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