ChannelReply

View order info and answer messages from your helpdesk.

di ChannelReply · Lancio: giugno 2021 · Piano gratuito disponibile.

0.0 (2) su Shopify

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Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support.

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Informazioni su ChannelReply

Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support.Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen.Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more. View order info from unlimited Shopify stores in a single app. Reply directly to customer messages and even to order notifications. Personalize canned replies and autoreplies with order info (N/A in Help Scout). Issue refunds, cancel orders, update order info and more (N/A in Help Scout). Identify messages by store, contact form used, order value and other details. Mostra di più Mostra di meno

Ultima verifica: July 16, 2026 · Fresh

Dettagli dell'app

Sviluppatore: ChannelReply
Categoria: Store management
Prezzo: Piano gratuito disponibile
Lancio: giugno 2021
Valutazione: 0.0 (2) su Shopify

Funzioni principali

Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support

Integrazioni con:

Freshdesk, Kustomer, Onsite Support, Re:amaze, Zendesk, Zoho Desk

1 piano · parte da gratis · prova gratuita di 14 giorni

Free

Gratis

Piani e prezzi come indicati sullo Shopify App Store.

Valutazioni e recensioni

in base a 4 recensioni dello Shopify App Store

Usa le frecce per leggere le singole recensioni

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— Azeno Rteguem

Very easy installation and straightforward setup. Great app!

— BebeMama

Great app, have been using ChannelReply for our Amazon & Ebay sales for years - happy to see them come to Shopify for our D2C site which was the last piece of the puzzle for us. Saves us a ton of time from having to switch around between support admins, all customer info loads and makes it very easy for our team!

— THE MASTLINE Co.

I initially downloaded Channel Reply to synchronize interactions with my customers across multiple channels after quickly realizing the myriad of communication channels we had open. Channel Reply allowed me to easily manage, track, and engage with my customers in a seamless and concise manner. The integration was a breeze and only took a matter of minutes. I'm already realizing the benefits after...

— Seven Barrels

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