CustomerGenius

Multiple discount abuse detection with automated refunds

di homedoctor LLC · Lancio: ottobre 2024

5.0 (4) su Shopify Built for Shopify

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Detect customers reusing discounts with multiple emails. Auto-refund fraud before orders ship.

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Informazioni su CustomerGenius

CustomerGenius helps Shopify merchants catch customers who create multiple email accounts to reuse discount codes and free product promotions. Every discounted order is scored against prior orders across email, phone, shipping address, billing address, and name. Flagged orders can be held for manual review or automatically cancelled and refunded before they ship, or simply trigger an email alert. A customer blocklist also handles known bad actors. Integrates with Recharge and ShipStation. Catches customers reusing discounts across multiple email accounts Choose between email alerts, held orders, or automatic refunds Integrations with Recharge and Shipstation Mostra di più Mostra di meno

Ultima verifica: July 17, 2026 · Fresh

Dettagli dell'app

Sviluppatore: homedoctor LLC
Categoria: Store management
Prezzo: A pagamento
Lancio: ottobre 2024
Valutazione: 5.0 (4) su Shopify

Funzioni principali

Up to 2,500 orders
2,501 to 5,000 orders per month
Above 5,000 orders

Integrazioni con:

Recharge, Shipstation

3 piani · prova gratuita di 14 giorni

Starter Plan

$9.99/month

Pro

$19.99/month

Elite

$29.99/month

Piani e prezzi come indicati sullo Shopify App Store.

Valutazioni e recensioni

in base a 4 recensioni dello Shopify App Store

Usa le frecce per leggere le singole recensioni

Very useful app and incredibly responsive customer service!

— Tally's Ranch

Amazing app, and amazing team! If your store offers first-time customer discount codes, you need the Customer Genius app! We use first customer discounts, and they're getting a LOT of abuse, customers creating throw-away email accounts in order to continually order using new customer codes. This app is a godsend, as are the dev team! It works like a charm, and every feature request I've come up...

— Cworks

This is a brilliant app that is much needed in the Shopify app store. I highly recommend it as its working great so far and the support has been great too.

— Joonya AU

We've been using this app for a few months now and are really happy with it. The customer service team is quick to respond and genuinely helpful. Since integrating the app, we've been able to identify and prevent a few cases where discount codes were being misused by customers creating multiple accounts with different names or emails. One feature we particularly appreciate is the flexibility, you...

— Elena Bath and Body

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