Ernest: AI Customer Support

AI support agent that surfaces insights about your store

di Ernest · Lancio: luglio 2026 · Piano gratuito disponibile.

5.0 (4) su Shopify

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Ernest is an AI support agent for Shopify stores that answers shoppers' questions — orders, returns, and products — from your store data, right out of the box

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Informazioni su Ernest: AI Customer Support

Eseguire un piccolo negozio significa rispondere alle stesse domande tutto il giorno: dov'è il mio ordine, come faccio a restituire questo, è questo di nuovo in magazzino. Ernest impara le tue pagine, politiche e prodotti, poi le risponde nel tuo widget chat, nessun flusso di lavoro da costruire. Con la conferma del cliente annulla gli ordini, avvia le restituzioni e rilascia rimborsi, e consegna ciò che non può rispondere al tuo team. Prima di andare in diretta, riprodurre i biglietti passati e leggere ogni risposta. Poi mostra le lacune nel tuo negozio basate sulle sue interazioni

Ultima verifica: August 12, 2026 · Fresh

Dettagli dell'app

Sviluppatore: Ernest
Categoria: Store management
Prezzo: Piano gratuito disponibile
Lancio: luglio 2026
Valutazione: 5.0 (4) su Shopify

Funzioni principali

100 conversations, lifetime
Never expires, no card needed
1 knowledge source
500 conversations/mo
10 knowledge sources

Integrazioni con:

Email Facebook Instagram WhatsApp

4 piani · parte da gratis

Free

Gratis

Starter Plan

$49/month

Growth Plan

$149/month

Scale Plan

$299/month

Piani e prezzi come indicati sullo Shopify App Store.

Valutazioni e recensioni

in base a 7 recensioni dello Shopify App Store

Usa le frecce per leggere le singole recensioni

Easy installation process. The multilingual support (we ship internationally) has been seamless. and the devs were quite responsive

— LittleAngelDreams

Switched over from a per-resolution based chat agent, migration was easy and costs should be lower long term

— The Frazzled Flame

Being able to see re-occuring issues in my store was quite useful, was able to use that feature to change my listings. Wish it would go a bit further in the recommendations but overall no complaints

— noblehavenpetcare

The product was intuitive to use, a lot of my customers reach out on whatsapp and messenger so having that integration was helpful. I did have to spend some time tuning it to speak in a way that I liked, but once I did it worked well

— Black Dove Apparel

The team helped me get set up and were very responsive with any questions I had. I was able to get it live and functional on my store within the same day I stalled it.

— Linssan Inc

Ernest has been a great addition to my Shopify store. It's easy to use, reliable, and has helped streamline my daily workflow.

— The Sunnah Store

We have been using Ernest with our store, and it has been a great addition. The answers it provides are accurate. I also enjoyed being able to run simulations to fine tune the chat

— Chris Edward

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