HelpDesk for Ecommerce support

Automated help desk for smart, team-based ticket resolution

di Text · Lancio: gennaio 2021

1.0 (1) su Shopify

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Help desk ticketing system to easily manage multiple communication channels and customer relations.

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Informazioni su HelpDesk for Ecommerce support

HelpDesk.com centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk.com integrates easily with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations. Use solid collaboration HelpDesk.com features to solve client cases together. Automate ticket resolution with HelpDesk.com rules and macros to save time. Use HelpDesk.com AI to sum up any lengthy ticket and refine texts to fit you. Customize your message layout to respond professionally and stay consistent. Track customer insights using the shopping history in the HelpDesk.com ticket. Mostra di più Mostra di meno

Ultima verifica: July 17, 2026 · Fresh

Dettagli dell'app

Sviluppatore: Text
Categoria: Store management
Prezzo: A pagamento
Lancio: gennaio 2021
Valutazione: 1.0 (1) su Shopify

Funzioni principali

Paid users with admin or agent roles
Unlimited free viewers
5 teams
5 forwarding addresses
5 reply addresses

Integrazioni con:

ChatBot, Checkout, LiveChat, Salesforce, Slack, Zapier

2 piani · prova gratuita di 14 giorni

Team

$34/month

Business

$59/month

Piani e prezzi come indicati sullo Shopify App Store.

Valutazioni e recensioni

in base a 1 recensioni dello Shopify App Store

Usa le frecce per leggere le singole recensioni

Pricing is very miss leading. Charge per agent and even on up charges like Slack integration is per user. For a newer APP with no reviews here their strategy seems to miss the mark.

— Panda Motorworks

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