IssueDesk

Track, manage, and resolve order issues in one place.

di Fantasium Media · Lancio: maggio 2026 · Piano gratuito disponibile.

0.0 (2) su Shopify Built for Shopify

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Log and resolve order issues like damages, returns, and anything else directly in your admin panel.

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Informazioni su IssueDesk

Managing order issues through spreadsheets, sticky notes, or emails slows your team down and frustrates your customers. IssueDesk brings issue tracking directly into your Shopify admin so nothing falls through the cracks.When a problem comes in, create an issue in IssueDesk - it is automatically linked to the Shopify order. Categorize it, set a priority, assign it to a team member, and track it through to resolution. Every update is logged in a timeline so your whole team stays in sync. Link issues directly to Shopify orders and select affected line items Dashboard showing open issues, overdue follow-ups, and urgent items Assign issues to team members with automatic email notifications Add notes with @mentions to collaborate and keep your team in the loop Custom categories, statuses, and fields to match your workflow Mostra di più Mostra di meno

Ultima verifica: July 21, 2026 · Fresh

Dettagli dell'app

Sviluppatore: Fantasium Media
Categoria: Marketing & conversion
Prezzo: Piano gratuito disponibile
Lancio: maggio 2026
Valutazione: 0.0 (2) su Shopify

Funzioni principali

10 open issues
Email notifications
Editable categories
50 open issues
CSV export

Integrazioni con:

Shopify Admin

4 piani · parte da gratis · prova gratuita di 14 giorni

Free

Gratis

Starter

$9/month

Pro

$29/month

Business

$79/month

Piani e prezzi come indicati sullo Shopify App Store.

Valutazioni e recensioni

in base a 2 recensioni dello Shopify App Store

Usa le frecce per leggere le singole recensioni

This is a game changer for our customer service team! We are able to all know what is going on at all times. In one place and how urgent issues are. I love being able to tag people to bring items to their attention! This is a great 10/10 app!

— Mintwood Home

I truly cannot recommend IssueDesk enough. Not only is it extremely affordable, it’s super user friendly, the support team are so fast with responses, and its developers actually care for its users and take suggestions and feedback seriously. The new option to add attachments to issues is flawless, and being able to configure categories, statuses and add custom fields is great! Honestly, I cannot...

— Hey Paper

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