Marvyn AI Chatbot & Live Chat

Update: After I followed up, Marvyn's founder responded and fully refunded the extra-credit charges ($47.55) as a goodwill gesture, and clarified that the credits were consumed by proactive AI messages sent to visitors (including returning ones) via the Welcome Message and Exit Intent features I had enabled — with a full log available in the app's Inbox. I appreciate that they owned it and made it...

Excellent app. Helped me alot. 10/10 recommend.

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I've been using Marvyn AI on my Shopify store and I'm very satisfied. The chatbot is easy to set up, responds quickly to customer questions, and helps visitors find the right products without my intervention. It has improved the shopping experience and saved me a lot of time. I highly recommend it to any Shopify store owner looking for an AI assistant.

Just installed and using it. Every feature works so far. And support is fantastic.

This is by far the best AI app we've used so far. It actually trains off of your store and product data, which is a huge deal for us as we sell motor vehicle engines and related parts. I have yet to see any hallucinations because of that and any odd or off behavior is supper easy to correct as there's a super easy to use custom entry section, as well as the option to edit in direct revisions when...

The greatest tool you may use Tip: deal with it not as an Ai assistant but as a salesman that can raise your conversion rate and invest your time training it

Excellent chatbot!

It’s a great app, though there’s still plenty of room for improvement. Overall, it stands out compared to other chatbots I’ve tried because of its features and fewer limitations. Communication is smooth, and transactions and feedback are handled efficiently.

A little bit glitchy app. It resets to default settings sometimes. But now is okay. Great AI but it just a bit glitchy implementing it. They should add sign up forms integrated into the chatbot.

I really really like it!! It’s helped me save so much time. It automatically answers to customers for me. Now I only reply to a couple customers per day.

Marvyn AI combines automation with human-like responses, improving efficiency and customer satisfaction. Seamless escalation to human agents ensures no query is left unanswered. Excellent tool!

Very very pleased with the AI chatbot. During seasonality we are usually buried in messages and emails from customers and our team finds it always challenging to cope. After we tried the app and customized it for our needs we saw a drastic decrease in support tickets/emails. It even does upsells and recommends products. What I find is that for us it’s not replacing our support team but it works ni...

Easy to set up and works well right away. The Marvyn AI answers customer questions clearly and feels natural, not robotic. It’s saved me a lot of time on support and has helped customers find the right products faster. Overall, a solid app that does what it promises.

I used the traditional bots in the past and I used to get annoyed at how limited they were. With Marvyn my customers get their questions answered as if my team was answering them. I’ve also used Shopify inbox in the past and the amount of spam getting through was unbelievable. With Marvyn it knows when to escalate issues to my team and saves me from time wasters

Useful little tool this AI chatbot. Saves me hours already in customer support and I noticed it generates product upsells to my customers. This alone resulted in extra profit so I can’t complain.

I’ve tried a few chat apps on Shopify, and honestly this one surprised me. Setup was really straightforward and didn’t take much tweaking to get useful answers out of it. It picked up our product info and policies pretty well, so customers started getting accurate replies almost immediately. What I like most is that it actually feels helpful instead of robotic. It answers common questions, recomm...

We added Marvyn AI to our Shopify store BARSKYVENTURES, and it’s been really helpful so far. Setup was easy, and it started answering customer questions almost right away. It handles common questions about products and shipping, which saves us time and helps customers get answers instantly. The chat feels natural, not robotic, and customers seem more comfortable using it. Overall, it’s a solid a...

Marvyn AI provides round-the-clock support, which has been a big advantage for our store. Customers get instant answers even outside business hours. This has reduced response times and improved overall satisfaction. A solid tool for scaling customer support.