Retentics: Repeat Order AI

We sell across several markets, so keeping our entire email strategy aligned was challenging. With Retentics, we now use the same customer behavior analysis for both our campaigns and post-purchase flows, making our emails more targeted and effective.

Getting started with Retentics was quick, and since we could keep our own templates, there was nothing to rebuild. Our replenishment, first-purchase, and winback flows are live now and reach customers around when their lattes are running low.

The Retentics team was incredibly helpful in matching our specific needs. While our core subscribers already have a dedicated email journey, Retentics seamlessly handles everyone else. They do a fantastic job re-engaging our one-time and lapsed customers with highly relevant product picks, all without over-emailing our active subscribers or worrying about customer slippage.

We stay focused on performance marketing, and Retentics handles the emails that bring customers back for a second order and beyond. They have real email marketing expertise and feel like a true extension of our team.

We’re growing rapidly, but our email revenue and conversion rate were not scaling at the same pace. Before using Retentics, we thought our flows were already performing well. However, once we started using their micro-segmentation and customer journey insights, we realized there were many missed opportunities across retention and repeat purchases. Since using Retentics, we’ve seen a significant im...

We care a lot about customer experience, so we were nervous about letting AI handle it. With every customer’s routine being different, we didn’t think an automated tool could get it right. The Retentics team changed that by showing us how their AI makes recommendations. Now we trust it to send personal suggestions, and repeat purchases are way up!

Getting started with Retentics was super easy thanks to their support team. It's amazing how much of our email revenue comes directly from their automated flows!

Before Retentics, we were mostly guessing when it came to customer timing and product recommendations. Their AI takes the guesswork out of building segments and targeting the right customers at the right moment with the right product – something we simply didn’t have the time or data to do manually. Implementation was seamless, and their team handled everything, even the creative, which made it in...

Email marketing is not our strongest suit, especially when it came to creating messages that felt truly personal. The Retentics team stepped in—from setup to optimization to helping us drive more revenue through smarter personalization. It’s been incredible watching our sales increase without having to manually oversee every email flow.

I just have to say, the support from the Retentics team has been absolutely fantastic. They were super responsive to all our questions and made the whole setup process feel completely effortless.

Our baby products are age-specific, so it’s important that we recommend the right next item as the baby grows. We couldn’t quite get this to work in Klaviyo. And Retentics finally made it possible to send the right email at the right time for each stage of a baby’s growth. We’re amazed to see how covering that full customer journey has driven so much more revenue. Their app support has also been a...

Really impressed with what Retentics is working on, helping us improve our flows. Their team has been super supportive too. They were quick, set everything up for us, and are helping us scale our email revenue. Thanks Retentics!

We have a wide range of products, all with different repurchase cycles. Creating a flow for each product line was a mess! Thanks to Retentics, our new flows revenue are up 17x! The support from Zack and George has been amazing, and it truly feels like we have our own AI-powered agency.

I was recommended this app a few times before. This is amazing app!!

Retentics helped us increase our revenue much faster than we expected, and we didn't need to hire anyone new to manage it. Special thanks to George for all his support!

With a small customer base, we knew we had to maximize our revenue from every email. We felt we were missing something since our old agency only set up the most basic flows. Retentics saves us so much time! They automated our messages for every step of the customer journey, and it’s really boosted our conversions!

We're a small team and nobody’s an expert at email. Figuring out what these new customers wanted and when was pure guesswork. Then we heard about Retentics. Their team’s support was amazing! They helped us finally stop guessing what to send our new customers, and our revenue has seen a major boost.

If you're already using Klaviyo, using Retentics feels like giving wings to it. You can actually see your sales increase, and RETENTICS team is very friendly and helpful with onboarding. After trying the service, we decided to purchase it again.

We're so thankful for the great support from Zack! They made the integration completely seamless, which was a huge relief since we're not tech experts. It's amazing to get everything running so smoothly and see such great results!

Retentics provides flow triggers and dynamic product recommendations tailored to each lifecycle stage by analyzing customer behavior patterns. Without requiring any additional resources, what once involved manual setup and guesswork is now automated, accurate, and highly effective. We see the impact clearly each month through improved customer engagement and higher conversion rates.