ShieldDesk

Cut support tickets by auto-resolving order queries

di Approid Tech · Lancio: maggio 2026 · Piano gratuito disponibile.

5.0 (1) su Shopify

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AI inbox that classifies messages, drafts replies, and auto-resolves order queries

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Informazioni su ShieldDesk

ShieldDesk automatically processes every customer contact form message. It classifies the intent, fetches real order data from your store, and drafts a professional reply. Order status queries are resolved instantly without any human involvement. Track tickets saved, hours saved, and money saved each month in the built-in savings dashboard. AI classifies every message by intent automatically Draft replies generated using real order history Order status queries auto-resolved with live tracking Spam and abuse messages detected and filtered out Dashboard shows tickets and hours you have saved

Ultima verifica: July 21, 2026 · Fresh

Dettagli dell'app

Sviluppatore: Approid Tech
Categoria: Store management
Prezzo: Piano gratuito disponibile
Lancio: maggio 2026
Valutazione: 5.0 (1) su Shopify

Funzioni principali

50 messages per month
AI classification
Draft replies
1000 messages per month
Auto-resolve order queries

Integrazioni con:

Shopify Admin

4 piani · parte da gratis · prova gratuita di 7 giorni

Free

Gratis

Starter

$9/month

Pro

$19/month

Business

$49/month

Piani e prezzi come indicati sullo Shopify App Store.

Valutazioni e recensioni

in base a 1 recensioni dello Shopify App Store

Usa le frecce per leggere le singole recensioni

ShieldDesk honestly feels like having an extra support team member on autopilot. It handles repetitive queries really well and the replies actually sound natural, not robotic. Huge time-saver if you’re dealing with lots of order-related questions.

— BN Jewels

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