Shopbot: AI Customer Calls

AI answers customer calls, order status, returns, FAQs

di ShopBot · Lancio: dicembre 2024

5.0 (4) su Shopify Usata da 19 negozi Shopify

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Call-first AI support. Answers customer phone calls with live orders, returns & tracking. Free chat.

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Informazioni su Shopbot: AI Customer Calls

Shopbot is an AI call assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local phone numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs. ⁠Answers your customer calls automatically with live Shopify data ⁠Live order lookups: status, shipments, delivery ETAs from Shopify Auto-syncs with Shopify: catalog, adds/removes, qty/size updates ⁠Brand-tuned voice: custom greeting, tone, allowed actions ⁠Seamless human handoff when needed; transcript included Mostra di più Mostra di meno

Ultima verifica: July 16, 2026 · Fresh

Dettagli dell'app

Sviluppatore: ShopBot
Categoria: Store management
Prezzo: A pagamento
Lancio: dicembre 2024
Valutazione: 5.0 (4) su Shopify

Funzioni principali

100 voice minutes/month
200 free chats included
All features included
300 voice minutes/month
300 free chats included

Integrazioni con:

17Track

3 piani · prova gratuita di 14 giorni

Starter

$39/month

Growth

$99/month

Scale

$349/month

Piani e prezzi come indicati sullo Shopify App Store.

Valutazioni e recensioni

in base a 4 recensioni dello Shopify App Store

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This app has made our world a lot easier, from reducing calls into our location, de-escalating customer issues, keeping customers informed and knowledgeable, and making it easy for us to pinpoint keywords that are customers are having questions about.

— Gold Mobility Scooters of Orlando LLC.

What an app! ShopBot has handled a lot of our customer service issues over the past few weeks. Customer service questions that would take a few hours to handle due to the size of ur team now takes a few seconds. If you alre looking for a free/cost-effective solution for most Customer Service related tasks, this is the app! It also supports multiple languages!

— Aurora Poznań

We've been using Shopbot for a while now and it's been amazing! It was a smooth onboarding with only one hiccup, but the support team was very quick to respond. It definitely saves us a lot of time.

— EchoWave

We have been using ShopBot since its release, and it's made our customer service amazing both before and after a purchase. Our customers always got frustrated using the previous store assistant app, but somehow this assistant is has served our customers amazingly. 100% recommend honestly.

— My Store

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