Ticket Flow ‑ Better support

Let customers open tickets, reply in your Admin page

di South tech · Lancio: maggio 2026

0.0 (2) su Shopify

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TicketFlow centralizes support tickets and order context. Manage requests and reply with your team.

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Informazioni su Ticket Flow ‑ Better support

TicketFlow provides a simple ticketing system for customer support.Customers can open a support ticket from a storefront support page, pick one of their own orders, attach files, and follow the conversation. Merchants can create tickets in the admin by selecting a customer and picking an order, then reply with attachments, update ticket status, and manage tickets in bulk. TicketFlow can also create internal-only tickets that are not visible to customers. Customer support tickets with a shared conversation thread Customers can open tickets for a specific order and add attachments Admin ticket creation with customer search and order picker Ticket status updates and bulk actions (update status, delete) Internal-only tickets for team workflows Mostra di più Mostra di meno

Ultima verifica: July 22, 2026 · Fresh

Dettagli dell'app

Sviluppatore: South tech
Categoria: Store management
Prezzo: A pagamento
Lancio: maggio 2026
Valutazione: 0.0 (2) su Shopify

Funzioni principali

Email notifications
Clients and Admin tickets
AI responses generation
Admin only tickets (for intern tickets)
Bulk tickets edit

Integrazioni con:

Shopify Admin

1 piano · prova gratuita di 7 giorni

Premium

$9.90/month

Piani e prezzi come indicati sullo Shopify App Store.

Valutazioni e recensioni

in base a 5 recensioni dello Shopify App Store

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Before using it, our inbox was overloaded and it was difficult to know which requests had already been answered, which ones were still pending, or what another team member had already done. Now everything is centralized and structured. The workflow is simple, the ticket statuses are clear, and all the Ai response feature saves time on repetitive requests. It is a great tool for keeping customer s...

— Rahma e-Shop

TicketFlow has made our customer support much more organized. Everything is in one place, making it easy to track conversations and collaborate with the team. Highly recommended!

— Flairscords

TicketFlow made our support much easier to manage. Everything is clear, organized and linked to the right order.it saves our team a lot of time and helps avoid missed messages or duplicate replies

— Little Legacy Kids

TicketFlow completely changed the way we manage customer support. Before, we were receiving a huge number of emails every day and it was very easy to lose track of conversations, previous replies, and what had already been done. Now, everything is clear and organized in one place. The whole team can see the ticket history, what a colleague already replied, what actions were taken, and whether the...

— LUNA LOLA

Very useful app for any Shopify store that wants to improve customer support. Being able to connect each support request directly to an order is a major advantage. We can quickly understand the customer's situation without searching manually through Shopify, emails, or internal messages. The ticket history is also very clear, especially when several people work on support. Everyone stays aligned...

— AEKONIK PH

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