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Tidio ‑ Live Chat & AI Chatbot icon

Tidio ‑ Live Chat & AI Chatbot

di TIDIO LLC · Piano gratuito disponibile.

4.8 (1,240) su Shopify Usata da 33,438 negozi Shopify

Scopri quali negozi la usano — per paese, co-installazioni e lacune competitive → Sblocca con Pro

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Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.

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Informazioni su Tidio ‑ Live Chat & AI Chatbot

Tidio ti permette di coinvolgere i clienti con messaggi pre-impostati e parlare con loro tramite chat live. Ma è più di una semplice estensione chat live e chatbot app per Shopify. È anche possibile utilizzare conversazione AI per vendere attraverso raccomandazioni di prodotto personalizzate. Tidio ti permette di visualizzare i clienti in tempo reale e imparare quali prodotti hanno visto per aumentare il valore medio dell'ordine con codici di sconto. Tutto questo da un helpdesk con funzioni dedicate Shopify. Live app chat—fornire supporto dal vivo, risolvere problemi e vendere tramite chat e video Chatbot integrazione—creare flussi di automazione chatbot e alimentare il tuo imbuto 24/7 AI chatbot—risolvere la maggior parte dei problemi di supporto clienti con Lyro il software di assistenza alle vendite Help desk—gestionare tutto da uno, facile da usare, pannello centralizzato Supporto omnicanale in tempo reale—Prevedere cart, ordini passati e consigliare prodotti Mostra di più Mostra di meno

Ultima verifica: July 12, 2026 · Stale

Dettagli dell'app

Sviluppatore
TIDIO LLC
Categoria
Marketing & conversion
Prezzo
Piano gratuito disponibile
Valutazione
4.8 (1,240) su Shopify

Funzioni principali

  • Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store
Integrazioni con:

Google Analytics Judge.me Klaviyo Mailchimp Zapier Zendesk

3 piani · parte da gratis · prova gratuita di 7 giorni

Free

Gratis

$29/month

$39/month

Piani e prezzi come indicati sullo Shopify App Store.

Valutazioni e recensioni

in base a 113 recensioni dello Shopify App Store

Usa le frecce per leggere le singole recensioni

eficaz y rapida
— CamisetasDelVar
excelent
— Trgovina Ilić
Love the UX. It's easy to understand and not confusing to navigate.
— Madda Fella
Tidio is great! We have seen better conversions since using it and will now install it on all of our stores
— Fairtex Europe
Aids in our customer service experience. User friendly, easy to use on mobile app and desktop.
— Paneros Clothing
So far so good. But just into the first month.
— Pyramid Parts Co.
Nos ayuda a enfocar la atención en lo que realmente importa sin desatender a los clientes.
— DecoAlum
Easy to install, and then works while Im asleep. Awesome addition to my store .
— OneEighty Performance
empty
— Relaxe
Great app so far works as advertised
— Waydoo Europe
Highly recommended
— GadgetHyper
No puedo instalar la aplicacion porque me sale un correo electronico que no es el mio. Como puedo hacer para poner en un nuevo correo eletronico?
— Pyramide Cosmetics
NOT FRIENDLY! TIDIO doesn't allow you to export any of your store's customers' questions and your answers.
— TopJob
I tried multiple times to get help from your onboarding staff. had a couple of good meetings with them and then they ghosted me and did not answer any of my emails. Really wish they had helped implement the app.
— Hanz Driven
Chat widget overlaps sticky add to cart on mobile. Need to use custom code to move it. Poor UX
— Fresh Healthcare
I was charged twice by Tidio. I provided clear proof directly from my Shopify billing showing the duplicate charge, and even after acknowledging that the payment had been taken twice, they still refused to issue a refund. What makes the situation even worse is that I am now locked into a contract with them while trying to resolve an issue that should have been straightforward. I escalated the cas...
— Pom D'Azur
We upgraded to Tidio after reviewing the information provided on both the Shopify App Store and Tidio’s website, expecting the free trial to allow us to properly test the features and chatbot functionality before committing long-term. Unfortunately, after only one day, the bot stopped functioning the way it initially did, and many of the limitations and billing details were not clearly explained u...
— Direct Discount Furniture & Mattress LLC
The system is a mess. The app was double installed or something and causes us not able to receive the message from customer. We missed the data /message of the customers. And Tidio customer service looks busy or they simply ask AI to handle the issues (which is not working).
— VRTX BAND
Tidio has a feature that upgrades your package automatically. This is in theory a good idea during Seasonal sales. However, it doesn't downgrade automatically after that. Extreme seasonality is a known fact in E-Commerce, so it's undeniably bad intend by Tidio and was probably developed as a cash grab instead of convenience for small businesses. They upgrade you once your numbers rise and enjoy t...
— ART o LUNA

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