Trackr: Order Tracking UpSell

Reduce support tickets with branded order tracking

di Shark Byte, Inc · Lancio: agosto 2015

4.1 (55) su Shopify Usata da 660 negozi Shopify Built for Shopify

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Trackr is an order tracking app that creates branded custom tracking pages, reduces WISMO inquiries, and keeps customers updated automatically.

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Informazioni su Trackr: Order Tracking UpSell

Riduci le richieste WISMO con una pagina di tracciamento marcata, date di consegna stimate accurate (EDD) e aggiornamenti di spedizione in tempo reale tramite Email, SMS e WhatsApp. Traccia ogni ordine attraverso più di 1.900 vettori, automatizza la tua esperienza post-acquisto e tieni i clienti informati dal checkout alla consegna. Aumenta gli acquisti ripetuti con raccomandazioni di prodotti intelligenti, nasconde i fornitori con modalità dropshipping 1-clic e il monitoraggio degli ordini da Apple & Google Wallets.

Ultima verifica: September 23, 2026 · Fresh

Dettagli dell'app

Sviluppatore: Shark Byte, Inc
Categoria: Orders & shipping
Prezzo: A pagamento
Lancio: agosto 2015
Valutazione: 4.1 (55) su Shopify

Funzioni principali

400 shipments/month
Branded tracking page
Estimated Delivery Date
Shipping updates via SMS/Email/WhatsApp
Order tracking via Apple & Google Wallet

Integrazioni con:

Apple Wallet Chatbot Checkout China post, Klaviyo, Omnisend Customer accounts Google Wallet Segment.io Shopify Admin USPS, UPS, DHL, YunExpress

4 piani · prova gratuita di 14 giorni

Basic

$10/month

Standard

$45/month

Advanced

$150/month

Enterprise

$250/month

Piani e prezzi come indicati sullo Shopify App Store.

Valutazioni e recensioni

in base a 105 recensioni dello Shopify App Store

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"Honestly the Apple Wallet and Google Wallet integration is the reason we stuck with Trackr. Customers just tap ""Add to Wallet"" at checkout instead of hunting through their inbox for a tracking email, and they get live updates right on their lock screen. Sounds small but it's made a real dent in our ""where's my order"" messages. Setup was easy, didn't need our dev to touch anything. We did wan...

— OG Essentials

We've been using Trackr for a few months now, and it's made a noticeable difference. We ship with multiple carriers, so customers used to get confused when tracking links sent them to different websites. Now everything is in one place, which has cut down on our "Where's my order?" emails. The branded tracking page is probably my favorite feature. Customers stay on our site instead of ending up on...

— My Store

After trying a couple of tracking apps, Trackr has been the one we've kept. It supports all the carriers we use without any hassle, and customers always know where to go to check their orders. The branded tracking page gives the experience a much more professional feel, and I like that we can show recommended products instead of sending customers off to a carrier's website. People usually check t...

— AOTEA ALLURE

Really happy with Trackr so far. The multi-carrier support works great, the branded tracking page looks much more professional, and the product recommendations are a nice touch that keeps customers engaged after checkout. Easy to set up, reliable, and it has definitely reduced our order tracking questions.

— JAMING HOLDING

We've had Trackr installed for a few months now, and it's made things easier for both our team and our customers. We use multiple shipping carriers, so having everything show up in one tracking experience has cut down on a lot of confusion. I also really like the branded tracking page—it feels like customers are still shopping with us instead of ending up on a random carrier website. We recently a...

— Vital Depot

Trackr has been a key part to offering our customers a seamless buying journey. Their communication is superb and I have already shared Trackr with other e-commerce businesses. Fantastic app!!!! Thanks Guys

— L'SAUVE®

We’ve tried a few tracking apps, and this one stands out for its simplicity and performance. Setup was quick, and the customization options are just right not overwhelming but flexible enough for our needs. The support team is responsive and easy to work with.

— Crownora Shop

Simple, effective, and reliable. Setup took only a few minutes, and everything started working smoothly. Works well with multiple carriers, which is important for our business.

— Takumi Cart

I’ve used this app across all my stores it’s probably the best tracking app I’ve come across so far. The support team is also excellent: very responsive and always helpful whenever I need assistance. Highly recommended for anyone looking for a reliable tracking app.

— Kensei Market

This app has made a big difference in how we handle order tracking. Customers now have a clear, branded tracking page, which looks much more professional. It’s helped build trust and cut down on repetitive queries to our support team.

— Sentosa Cart

I can confidently say it’s made a big difference for my online business. It helps streamline order tracking for my customers, making the experience smoother and more professional. The support team has been outstanding

— Neat Nestdesk shop

Guys the app is down again, get it working ASAP!

— Velthentic

Worked good now 500 server error everytime we want to open the app or customers want to track. Fix ASAP this is a serious issue

— Velthentic

Initially Worked Well, But Ongoing Technical Issues Over Recent Months We used Trackr for long time and initially it worked fine without any problems. However, over the last couple of months we experienced ongoing technical issues that were never fully resolved despite multiple support interactions. The main problems we faced were incorrect map locations showing our packages shipping from Thaila...

— ROUTE 67

90% of orders do not get tracked. Every time I had to contact support which told me the supplier had to update something. Everytime almost! For Dropshipping is this not a really good approach. I could have flush the money in the toilet then at least I would have some kind of satisfaction with it.

— PILAGA

APP IS . DOES NOT WORK! CANT TRACK ANYTHING

— Precisiondecals

Attention to all who want to install this app here! Please pay attention! the app itself is ok, but the support is unfortunately very unfriendly. They try to make money. At this point I would rather take another tracking app from the Shopify store! There are discounts for new customers, but once you are in, it is very unkulant.

— Diamond Painting - Das Original

Please pay attention before installing this app here! If you take a normal tariff and then ask the support if you can have a more expensive tariff, then the money you paid for the old tariff is simply deleted. I would not install this app again, here just disappears money! I will also report this to Shopify support!

— diy-diamondpainting

I have spoken with support to see if it is possible to upgrade my plan to the next higher plan without losing my money on the old plan. I do not understand why money is stolen from me there. If I change, my old money must be credited, otherwise you pay twice. The support has not answered my question.

— malennachzahlen-erwachsene

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