BON Loyalty Program & Rewards

As an outdoor brand “Born in the Carpathians, Made for the Mountains,” operating across more than 10 EU countries, we needed a robust and flexible loyalty program. For us, it’s not only about standard customer rewards, but also about building a community, engaging customers through challenges like “Your Path, Your Flow,” and integrating with platforms such as Instagram, Facebok, Tiktok, reviews, a...

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Hazel的帮助非常到位，相应很及时，帮我解决了问题，谢谢她

The customer service is very good.

We had an issue with the full page set up for our account page. Haley from customer support did a fantastic job assisting us through the solution. 10/10 experience

Excellent and timely support from the team during deployment. Would recommend!

A great plugin. When I encountered a problem, Hazel quickly helped me find the issue and provided a solution.

really helpful support team works for all our requirements; the setup is easy and Ann has really helped us through our change requirements

Super aplikacja! Obsługa na najwyższym poziomie, zawsze znajdą rozwiązanie i pomogą, moją rozmowę poprowadziła Hazel - bardzo pomocna! Polecam!

The app is great, yes, no question, but what puts BON on top is their customer service. We have only been using this app for about 2 months and they have been there every step of the way. From small issues to complex queries, the BON team has shown up quickly and efficiently. We've only scratched the surface of this apps capabilities and can't wait to dig in more, but again, what makes us want to...

とても親切にいろいろ教えていただきました。 今後もよろしくお願いいたします。

Bon Loyalty est toujours à nos côtés quand on a besoin d'être orienté. Merci pour leur réactivité et professionnalisme. En plus ils sont très sympa.

BON Loyalty is super easy to set up! We ran into a little hiccup with currency conversion display, but Kian, Dannie and Ame from their support team were so friendly and helped us sort everything out in no time. Couldn’t be more thankful — definitely a 5-star experience!

great customer service from Haley and Ame theyre the best

Haley and Hazel helps a lot, very nice and patient.

We migrated our loyalty program from Wix to Shopify and BON made it painless. The free plan covered everything we needed (sign-up bonus, points per purchase, referrals), and the support team — especially Ann — was outstanding: she guided us through importing 380+ customer point balances, suggested a smart workaround for the sign-up bonus issue, and completed the import the same day. Highly recomme...

App has been great! Originally my customers reported difficulty using it, but it was only a select few and I expect that was user error more than anything. Haven't had a single complaint since. Would highly recommend if you want to start building a point system that rewards customers.

Hazel was terrific. I hit her with a complex technical issue I was encountering. She cut through all the noise and found the simplest solution. Well done Hazel.

wonderful! hazel customer rep resolved my issue super fast

BON has been an incredible partner for our brand! They've worked closely with us to build the right rewards experience for our customers and have even helped with customizations when needed. The team is thoughtful, creative, and always willing to collaborate. They truly put themselves in our customers' shoes and help us find the best solution. A special shoutout to Maxxie, who has been an absolut...