Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox

di Channelwill · Lancio: febbraio 2021 · Piano gratuito disponibile.

4.8 (386) su Shopify Usata da 4,756 negozi Shopify

Scopri quali negozi la usano — per paese, co-installazioni e lacune competitive → Sblocca con Pro

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Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale

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Informazioni su Willdesk: Live Chat&AI Chatbot

Willdesk by Channel potenzia il supporto e-commerce con l'automazione AI (GPT-4): Controllo degli ordini, resi, cancellazioni, aggiornamenti degli indirizzi tramite l'agente AI intelligente. Unifica e-mail, livechat & social (Instagram/Messenger/WhatsApp) in un sistema di ticketing. Smart Workflow Builder: Ripristino di auto-cart, raccomandazioni di prodotto, routing dei biglietti e risposte FAQ istantanee. Profondamente integrato con Shopify e ParcelPanel/TrackingMore /Dropshipman/Loloyal: semplificare il servizio clienti. Branding: Custom HelpCenter, pagine FAQ.

Ultima verifica: September 16, 2026 · Fresh

Dettagli dell'app

Sviluppatore: Channelwill
Categoria: Store management
Prezzo: Piano gratuito disponibile
Lancio: febbraio 2021
Valutazione: 4.8 (386) su Shopify

Funzioni principali

Unlimited agent
1 store
20 conversations
Live Chat, Contact form, Order tracking
Email & Social media Integration

Integrazioni con:

Checkout Dropshipman,SEO Ant Gmail, Zoho,Outlook, Godady Klaviyo,Mailchimp,One Messsenger，Microsoft 365 Parcel Panel, Loloyal loyalty Shopify Flow TrackingMore, EcomSend Pop Ups

3 piani · parte da gratis · prova gratuita di 7 giorni

Free

Gratis

Basic

$16.90/month

Pro

$89.90/month

Piani e prezzi come indicati sullo Shopify App Store.

Valutazioni e recensioni

in base a 80 recensioni dello Shopify App Store

Usa le frecce per leggere le singole recensioni

kim的服务非常好

— Moonlash

Excellent; the team is very professional.

— Momfree

empty

— TITAN X

Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place. One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the de...

— Pixel Burn Custom Laser Creations

very good , still getting to know it but it is helping a lot

— Wildhunter.ie

客服服务快速有效

— Wildflower Cases

love it

— IblazeVape

Excellent support.

— TrinkTiger

Incredible platform and quick customer service. Super affordable and has everything that we need

— Kotomi

I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month. His hidden costs are very high.

— Crystals Wholesale USA

I like the app, and already use it for 1 month, but some features working not correctly. I've already reported several times about 1 month ago and still nothing is fixed. This is really easy fixed and they completely ignore me. I'm afraid that if something important will be in the future, they also will not fix it. 1. Staff can't edit/add Macros. And I have to add all macros manually - this is rea...

— WoodenCrew

This app sent a random automated reply to one of our customers, even though we had disabled the chatbot and any AI agent. Too risky. Not recommended.

— TARTA GELATINA

HIGHLY DISAPPOINTED WITH THE SUPPORT TEAM! I subscribed to the Pro plan with WillDesk, expecting access to all premium features. However, since ChannelWill took over, I've noticed that these features are still not enabled. Although the ChannelWill support team has confirmed that I'm on the Pro plan, they mentioned it's the previous model and haven't activated the premium features. This situation i...

— Orgacia

This is a great app. I use it to manage all my stores customer support. Easier for the team to manage different communication methods in one centralized place.

— Home n Hearts

Love the App. All you need for customer support! Thanks to Nona for helping me immediatly. The Support Chat of Willdesk anwsers litterly in seconds. Highly Recommend!

— ventify.pro

Great customer service from the staff, very efficient app, AI bot is also very good once trained. Highly Recommend

— MDC Water

The service of Niccoe B. Is extremely good! The reply was very prompt and it was extremely helpful to me!

— KivenLighting

Met my needs very well and responded positively

— YAMAN

The app include built-in live translation for chat conversations.

— GeboTools.sk

Big thanks to Sophie for helping us fix our issue so quickly. The app is incredibly easy to use, even for beginners, and we highly recommend it!

— SARTORIAL OG

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